Privacy Statement

Here at Conversant Group, we are committed to protecting your privacy when you interact with us.

This Privacy Statement (“Privacy Statement or “Statement”) sets out the privacy practices for Conversant Group with respect to information, including Personal Data (which means any information relating to an identified or identifiable natural person), we obtain from and about individuals interacting with Conversant Group and its websites, mobile applications, and services. All Personal Data that we collect, other than information collected in the employment context, is subject to this Privacy Statement.

If you are visiting our site from the European Union (“EU”) or where applicable EU data protection laws so provide, please see the section below titled, “Your EU Privacy Rights” for additional information.

Types of Personal Data Collected

The type of Personal Data we collect depends on how you use this website or interact with Conversant Group.

When you visit our publicly available website, we may collect the following types of information, including Personal Data, from you:

including Personal Data, from you:

  • Contact information
  • Event registrations and preferences
  • Feedback and reviews or request for support
  • Log files, information collected by cookies and similar technologies about the pages viewed, links clicked and other actions taken when accessing our website, which may be considered Personal Data under applicable laws.
  • Activities, interactions, preferences, transactional information and other computer and connection information (such as IP address) relating to the use of our website and our services
  • Resume and applicant information for those applying to job openings

When you conduct business with Conversant Group, we may collect the following types of Personal Data:

  • Contact information
  • Financial and billing information
  • Event registrations and preferences
  • Feedback and reviews or request for support
  • Activities, interactions, preferences, transactional information and other computer and connection information

If you apply for employment with Conversant Group, we may collect and process Personal Data to administer and evaluate the application.

Conversant Group also collects Personal Data from other Conversant Group entities (including those listed at the beginning of this Statement). In addition, Conversant Group receives Personal Data from third parties who provide services to us, such as web analytics providers.

How We Use Personal Data

Conversant Group collects and uses Personal Data for our legitimate interests as set out herein, or based on your consent (in which case we would ask you separately to provide your consent to a processing activity):

  • Personalizing information about our services
  • Personalizing your experience on our website
  • Providing services and support to our customers, which may also be necessary for the performance of a contract with you
  • Conducting business with our suppliers and other third parties
  • Considering resumes and applications received by applicants for job vacancies with Conversant Group entities, including all elements of the procedure leading up to deciding whether to offer, subject to any appropriate background checks, the applicant a position. Some job applicant data processing may also be necessary to comply with legal obligations
  • Other purposes disclosed at the time of collection or otherwise compatible with the above and applicable law
  • In instances where information is transferred to Conversant Group through a client data controller and Conversant Group is acting as the processor, the processing is necessary for the performance of a contract or for our legitimate interest to provide the requested services to our clients. Conversant Group will assist the client data controller in complying with its legal obligations where applicable.

With Whom We Share Personal Data

Conversant Group may share Personal Data we collect with the following categories of third parties and for the following purposes:

  • Subsidiaries who process Personal Data on behalf of Conversant Group for the purposes of supporting and providing services to its customers
  • Third party service providers contracted to provide services on behalf of Conversant Group for discrete business purposes such as provision of IT related services, event planning, talent recruiting, and travel services
  • Other corporate entities when a business transaction occurs such as a merger or acquisition Conversant Group may disclose Personal Data in special cases when we have good reason to believe that it is necessary: (a) to conform to legal requirements or to respond to lawful requests by public authorities, including to meet national security or law enforcement requirements; (b) to protect and defend our rights or property; (c) to enforce the website Terms and Conditions; or (d) to protect the interests of our users or others.

Retention of Data

We will keep your Personal Data as reasonably necessary to fulfill the purposes for which Personal Data is collected as stated herein; for as long as is necessary for the performance of the contract between you and us, if any; and to comply with legal and statutory obligations, such as in tax, trade and corporate laws. When we no longer need your Personal Data for our purposes, we will destroy, delete or erase that Personal Data or convert it into an anonymous form.

Choice You Have About How Conversant Group Uses Your Personal Data

We strive to provide you with as many choices and as much control as possible regarding the Personal Data you provide to us.

If you have questions, complaints or concerns regarding this Privacy Statement or wish to access your Personal Data, or update, change or remove your Personal Data, please contact support@conversantgroup.com, or send mail addressed to:


Conversant Group
Attn: Chief Operating Officer
1513 Cowart Street
Chattanooga, TN 37408

If you wish to opt out of receiving marketing or other communications, you can either respond using the opt out button in the relevant communication, or by contacting us by one of the methods listed above.

How Conversant Group Protects Your Personal Data

Conversant Group takes reasonable and appropriate measures to protect Personal Data from loss, misuse and unauthorized access, disclosure, alteration and destruction, taking into due account the risks involved in the processing and the nature of the data.

Links

This website may contain links to or from other websites. Please be aware that we are not responsible for the privacy practices of other websites. This Privacy Statement applies only to the information we collect on this Site or as otherwise described herein. We encourage you to read the privacy notices of other websites you link to from our Site or otherwise visit.

Children’s Privacy

This website is not intended for children under the age of 13. We will not knowingly collect information from website visitors in this age group. By using the Site, you represent that you are age 13 or over. If you believe that a child may have provided his or her Personal Data to us, please contact us using the contact information at the end of this Statement. If we become aware that we have collected Personal Data from a child under the age of 13, we will dispose of that Personal Data immediately.

California Do Not Track Closures

When you visit a website (such as Conversant Group’s website), your browser automatically shares certain information with that website, such as your IP address and other device information, which may also be considered Personal Data under applicable laws. Some of this data may also be sent to third-party content providers (for example: advertisers, website analytic companies, etc.) that provide content on the website. Such sharing may allow the website and/or content providers to track you over time and across multiple websites. At this time, Conversant Group’s website does not respond to Do Not Track beacons sent by browser plugins as there is not yet a common agreement about how to interpret Do Not Track signals from browsers.

International Transfers of Your Personal Data

By using the website or providing Personal Data to Conversant Group, your Personal Data may be transferred to the United States where Conversant Group is headquartered. If you are not a resident of the United States, your country’s laws governing data collection and use may differ from those in the United States. For example, the data protection laws of the United States have not been found by the European Commission to provide the same level of protection as EU data protection law. Some of the third parties with whom we share your Personal Data are also located in third countries that do not provide the same level of protection to your Personal Data. Certain third countries have been officially recognized by the European Commission as providing an adequate level of protection. Transfers to third parties located in countries outside the European Economic Area (“EEA”) take place using an acceptable data transfer mechanism, such as the EU-U.S. Please contact support@conversantgroup.com if you want to receive further information or, where available, a copy of the relevant data transfer mechanism.

Contact Us

We have taken great measures to ensure that your visit to our website and your interactions with Conversant Group are satisfying and that your privacy is respected. Unless otherwise stated, Conversant Group is a data controller for Personal Data processed subject to this Statement. If you have any questions, comments or concerns about our privacy practices, please contact us by e-mail at support@conversantgroup.com or telephone at (423) 305-7890.

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